All sales are final and purchases are non-reversible.
If a customer chooses to turn to social media or online forums or Genesis Advertisements anywhere online and post negative comments regarding our product, contacting our sales or engineering staff they automatically lose the right to to a refund, regardless of the reason.
If a customer chooses to turn to social media or online forums or Genesis Advertisements anywhere online, the Customer Agrees there is no longer a reasonable expectation of privacy or anonymity for the Customer. In this situation, the Genesis first course of action will be to properly identify the customer online using the information provided to do so, in order to ensure legitimacy.
When a customer drills their Polymer or Aluminum part, they have accepted that part.
Cancellation of order is required to be received no more than 7 calendar days after order confirmation. After the 7 calendars day period, no refund will be available.
At the time of your order your method of payment will be charged in full.
Product delivery estimated lead-time is approximately 1-2 weeks from receipt and confirmation of order.
Products will be accepted as returned provided GCNC is notified within 7 calendar days from receipt of product and the returned product has not been altered in any way. Returned products must be properly repackaged, and delivered back to GCNC in order to be eligible for refund. (cost incurred by the buyer).
Products returned which are not defective will be charged a 20% re-stocking fee. Shipping, credit card fees and BitCoin payments will not be refunded.